What if I only make candles? Am I still eligible for HBBG insurance?
Our insurance is meant to cover bath and body creators/makers. We do understand that many also produce candles and have an additional option for candle insurance. You must have >50% of sales from bath and body products to qualify for our insurance.
Can i sell to the US and be covered?
Yes, however coverage is limited to your total sales being below 25% to the US. This is non-negotiable.
Will I get a policy in the mail?
Certificates are normally downloaded through our website. If necessary, you may send an email to insurance@hbbg.ca; however the insurance company only does mailout 4x/year. We have no control over this.
How long will it take to process my certificate of insurance?
It can take between 4 to 7 business days to process your certificate, however your policy is active from date of purchase.
What happens if my membership lapses?
You will no longer have access to your account, even if you are logged in. Your insurance will also be considered as cancelled, even if you have paid in full. One of our underwriters’ conditions is that you MUST be a HBBG member in good standing. You will no longer have access to HBBG exclusive vendor discounts, as their codes and conditions change monthly.
Who can purchase insurance?
Any member in good standing with HBBG.
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